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W. Edwards Deming PDF Print E-mail
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W. Edwards Deming, an American, was the 'father' of quality systems.

 

U.S. industry did not heed Deming for many years after WWII. Japan did.

  • Innovation comes from freedom. It comes from those who are obligated to no one. It comes from people who are responsible only to themselves.
  • ISO 9000 shows a lack of brains.
  • Zero defects, down the tubes we go.
  • Benchmarking is the last stage of civilization.
 
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